Culture 2.0Happiness in the workplace translates to happiness for our customers and the results speak for themselves. Consecutive record sales across all divisions and brands have proven that a focus on an inclusive culture benefits not only the staff but the bottom line as well. With Culture 2.0 we’re introducing the concept of workplace resiliency. The idea that, as the company grows, we grow  not just in our work roles, but in our personal development as well.

 

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John Stix President of Fibernetics Partners with Shawn Achor
CAMBRIDGE, ONTARIO – (October 2nd, 2015) – In what can only be described as the happiest of announcements, Shawn Achor, one of the world’s leading experts on the connection between happiness and success, has joined forces with Canadian business leader and workplace culture warrior John Stix, to help spread their shared message on how an engaged and happy workforce improves both business and day to day life.

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Fibernetics Wins The Accompass Award for Best Employer Branding
CAMBRIDGE, ONTARIO – (September 22, 2015) – The Emmy Awards may have been in Hollywood, but last Thursday, Canada had its own gala ceremony. The 2015 HR Awards celebrate excellence in the Human Resources profession by recognizing individuals, teams and companies for their outstanding achievements in people management in the country. Over 600 HR leaders assembled at the Liberty Grand Entertainment Complex in Toronto for the 17 organizational and individual categories that provide national recognition of both large and small organizations on their individual merits.

Nominated for two awards, including the Aird & Berlis LLP Award for Canadian HR Champion, Fibernetics won for best employer branding:

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HR are people too!Larissa Currah is our Human Culture Coordinator for the Fibernetics Ventures Division. Her role is to make the workplace environment the best it can be for everyone at our Waterloo facility.

Her job is especially complex as, not only does she have to work with Fibernetics staff, she also has to work with and assist with all the ventures companies as well – of which there are eight! Larissa has found that having a culture that allows her to be her “true authentic self” allows her to manage her dynamic and complicated job.

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FiberneticsHow does workplace culture impact the day to day operations at Fibernetics? In every way. Our team of telecom and customer care professionals strive to not just be the best telecommunications company in the country, but also to have the best place to come to work to every day. The idea is simple. Happy employees make for better employees. So why doesn’t every company strive for similar goals? Because change has to start at the top. But first, buy-in must come from the very top. In our case, that was simple as the individual who recognized change was required and then strived to make it happen was none other than our president, John Stix.

Read how John went about the process of getting everyone at Fibernetics “In!” and why it’s so important for other Canadian businesses to take on the task of making their companies “insanely great.”

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Canadian Business article on corporate culture featuring Fibernetics.
The Happy Office Project is a special series from Canadian Business magazine. They set out to explore what makes for a positive workplace environment, and how they did it was pretty interesting; they experimented on themselves using Fibernetics Ventures’ Plasticity Labs App. The results were less than encouraging as the data from Plasticity showed that Canadian Business is actually an unhappy place to work.

The most recent article of the series looks at a company where the employees are happy, and that is Fibernetics.

Read John Stix’s take and get the rest of the article here. […]
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Toronto Star article on corporate culture featuring Fibernetics.
The Toronto Star had a great article on Plasticity and Fibernetics in their November 11, 2014, edition. Outlining how Plasticity is changing corporate culture for the better with their Plasticity App, titled Workplace happiness? There’s an app for that, the article documents how adopting the App at Fibernetics has improved the workplace environment, and as […]
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The Record - Fibernetics focuses on fun to restore workplace passion
By Terry Pender: John Stix and Jody Schnarr walk through the offices of the telecommunications company they founded 10 years ago, handing out cold glasses of Guinness after leading a rumba line during a barbecue lunch. Every Friday, there is a celebration in the Fibernetics head office in Cambridge. A few times each week, Stix picks […]
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A Fibernetics Story: Greta Cooke on our Culture
Greta joined our team late last year and already has made an indelible impression on the company with her enthusiasm, her dedication to improving the workplace culture and her sense of fun. It’s great to see her smile in and around the office everyday however that’s not really surprising. She has a pretty cool job. She […]
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Secret Santa is holiday tradition at Fibernetics. Employees exchanged gifts, laughs, and the holiday spirit.



Live Happy Magazine heard about the changes taking place at Fibernetics in regards to it’s culture and the emphasis on a happier workplace. They sent a camera crew to hear what we had to say.

About Live Happy: Live Happy is leading the global movement to make the world a happier place. We are dedicated to promoting and sharing authentic happiness, inspiring people to live purpose-filled, healthy, meaningful lives. We’re a magazine, website, resource and movement about a timeless quest: Living a happy life.




On Thursday, November 13, 2014 John Stix presented at the 3rd SocialHRCamp in the city of Toronto. The Camp showcased some of the most innovative and successful HR/Recruitment technologies in the industry such as Achievers, WIRL, Plasticity Labs, SpriggHR, HireVue and many more. John spoke about Culture and how it changed Fibernetics.





Take a look inside Fibernetics with our video rendition of Pharrell Williams Happy song.





For many of us at Fibernetics John is more than the President, he’s a mentor, an inspiration, and a friend. To say he’s passionate about making a difference in our business is an understatement. He lives and breathes our culture and that is why we decided to “Smile-Bomb” him. We are grateful to John in so many ways. Thanks for being awesome John!

Smile-bombing someone consists of doing something nice for someone to let them know why you are grateful to have them in your life. The overarching purpose is to give unsung heroes some attention and acknowledgement that they so deserve. This phenomena started with simply leaving a sticky-note with a nice message on it for an unsuspecting individual to foster happiness within them. The act of giving is an essential part of spreading happiness and we want to keep ensuring that we are actively recognizing not only what makes us happy but WHO makes us happy- and letting them know how grateful we are to have them in our lives.

“There’s no one way to design or develop anything. To a large degree, it has to reflect the culture. Especially the innovation culture of the company.” – John Stix



Company Purpose: We strive to deliver happiness and connections every day by being awesome.

  • Innovation – disrupting and challenging the status quo while having an entrepreneurial spirit by taking risks and dreaming big.
  • Accountability – taking responsibility for our own actions while understanding the impact on the organization.
  • Just do it and find the solution – taking initiative with a game plan for solutions.
  • Trust – building trust through transparency and open, honest communications.
  • Teamwork – working well with others while respecting values and differences.
  • Happiness – honouring satisfaction and well-being


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We like to have fun and it shows.

At Fibernetics culture plays a important role in our daily work lives. We work and play hard together while adhering to our Core Values and Company Priorities.

Click here to view our virtual tour.


  • NEWT Sales Floor

    NEWT Sales Floor

  • Fibernetics Ventures Meeting

    Fibernetics Ventures Meeting

  • Man in the Mirror

    Man in the Mirror

  • Fibernetics Ventures

    Fibernetics Ventures

  • Fibernetics Ventures

    Fibernetics Ventures

  • At Work

    At Work

  • Collaboration

    Collaboration

  • Fibernetics Ventures

    Fibernetics Ventures

  • Bears and Bunnies for Kids

    Bears and Bunnies for Kids

  • 2015 Holiday Staff Party

    2015 Holiday Staff Party

  • Essential Piece

    Essential Piece

  • TriGator Kids Triathlon

    TriGator Kids Triathlon

  • Our Company Purpose in Development

    Our Company Purpose in Development

  • Go Canada Go

    Go Canada Go

  • Superhero Kids

    Superhero Kids

  • Ride for Heart and Stroke

    Ride for Heart and Stroke

  • Company Volleyball

    Company Volleyball

  • Share Your Passions

    Share Your Passions

  • Cocktails and Apps

    Cocktails and Apps

  • System Admin Day - Hug an IT Person and that's exactly what Annie did to Peter.

    System Admin Day - Hug an IT Person and that's exactly what Annie did to Peter.

  • Sylvia's In!

    Sylvia's In!

  • Steve our SEO Guru at the 2014 Fibernetics Golf Tournament.

    Steve our SEO Guru at the 2014 Fibernetics Golf Tournament.

  • Hug an IT Person - Amit and Michael

    Hug an IT Person - Amit and Michael

  • Smiki and Brian

    Smiki and Brian

  • Don't mess with Harris! AKA - The Hulk!

    Don't mess with Harris! AKA - The Hulk!

  • Raw Kale is good for you - Larry!

    Raw Kale is good for you - Larry!

  • Mike - Fibernetics biggest Habs fan!

    Mike - Fibernetics biggest Habs fan!

  • Peter with this years Backpack for Kids Recipients

    Peter with this years Backpack for Kids Recipients

  • Our community Grow-Op for employees

    Our community Grow-Op for employees

  • Brian and his Puslinch Burger.

    Brian and his Puslinch Burger.

  • Susanne and Eric (AKA-The Truth) our Laurier Co-Op

    Susanne and Eric (AKA-The Truth) our Laurier Co-Op

  • Tracy and John - Company Huddle at the Old Marina Restaurant

    Tracy and John - Company Huddle at the Old Marina Restaurant

  • Pre Company Huddle - Where's Jody? Hint: He's lost and late.

    Pre Company Huddle - Where's Jody? Hint: He's lost and late.

  • Mike and Smiki - Festival of Lights Pot Luck

    Mike and Smiki - Festival of Lights Pot Luck

  • Greg saving his head for charity.

    Greg saving his head for charity.

  • Superhero NEWT Birthday Cake for Tracy.

    Superhero NEWT Birthday Cake for Tracy.

  • Brad at the 2014 Fibernetics Golf Tournament

    Brad at the 2014 Fibernetics Golf Tournament

  • Cisco getting ready to cut his birthday cake.

    Cisco getting ready to cut his birthday cake.

  • Joe receiving a bottle of wine from John - congrats Joe!

    Joe receiving a bottle of wine from John - congrats Joe!

  • Too cool for school!

    Too cool for school!

  • Culture Celebration - Tannery Event Centre.

    Culture Celebration - Tannery Event Centre.

  • Photo booth after our Culture Event.

    Photo booth after our Culture Event.

  • Enjoying our Culture Celebration.

    Enjoying our Culture Celebration.

  • Mike and Brian at our Culture Celebration.

    Mike and Brian at our Culture Celebration.

  • Amanda and Mike with Gary Goodyear - Cambridge MPP

    Amanda and Mike with Gary Goodyear - Cambridge MPP

  • Jody and John - Our Founders

    Jody and John - Our Founders

  • Halloween at Fibernetics

    Halloween at Fibernetics


Fibernetics president, John Stix is on a personal mission to ensure the corporate culture in and around the company and its divisions sets a new standard for excellence and happiness in Canadian telecommunications.

The reasons for this are simple. First, in today’s competitive marketplace a company with engaged, proud and passionate employees provides superior customer service, and for Fibernetics, our customers come first. Second, having a workplace environment that allows for creativity, breaking barriers and that encourages professional growth, retains and attracts top talent. Finally, although is work a serious business it should also be fun.

John has taken on the ongoing role of leading the “I’m in!” initiative because developing and improving corporate culture is not a one-day event, it’s an everyday process. His end goal is simple: For Fibernetics telecom products and services to set the new standard for customer service and satisfaction in the country.
That’s what being “In” at Fibernetics is all about.



Backpacks for KidsBackpacks for Kids is a grassroots charity started four years ago by Pete Cross who runs the Fibernetics Contact Centre in the Dominican Republic, and our president, John Stix. Learning that kids couldn’t attend school without the proper supplies or uniforms, they two friends decided to pool some spare cash and purchase what was required  – and distribute it for free to local children. It has now morphed into the Fibernetics official charity and the record number of kids who are going to get to go to class this year makes us all very proud and humbled.

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